9 May 2019, 10:07 — 8 min read
Background: Well managed workspaces are vital to the success of a company. It helps boost productivity and spread good cheer amongst employees. Wondering how that can be easily achieved? Well, the answer lies in integrated facility management, a system to optimise office space, simplify the management of day-to-day operations and manage facilities better and more cost effectively. An integrated facility service provider can manage all your service deliveries, training, administration, operational management, and strategic support to clients. Thereby, instead of having multiple external partners, all functions are integrated into a single provider making business smooth and efficient. In his previous article, Aval Sethi shared some tips to implement procurement transformation. In this article he explains the future of integrated facility management and how Facility Managers are creating awareness on the need to create a streamlined work environment.
The concept of facility management is trending in India. Facility Managers, also known as FMs are constantly stressing on the importance of creating a sustainable work environment. Facility management is a profession which focuses on the proper functioning of the work environment by integrating processes and technology, place, people, etc. It eventually helps to optimise the process, assets, and employees and work environment to achieve the objective and goals of organisations.
The aim of facility management system is to smoothen the operations and serve build-in experiences. Facility management professionals have great opportunities to add value to their company or the organisation through improved technology, strategic planning, and effective management.
Here are the future trends in the Indian facility management industry
The Internet of Things (IoT), robotic process automation (RPA), artificial intelligence (AI), smart building/workplace sensors and monitoring, and digitisation are dramatically changing where and how people work. But that’s not all; these technological advances are also changing the way we imagine, plan, develop, use, and manage facilities. For facility executives, the digital drive can be both daunting and inspiring.
Sensors can now detect everything from burned-out light bulbs to air turnover in a room. Employees can receive information about when they need to leave the office to arrive on time for an appointment, where to park, and how to report building issues through online systems that can instantly trigger a repair. Cloud-based management systems can collate building data across multiple facilities and equipment to flag and prioritise system responses and repairs. Ultimately, these new technologies can free you from some of the more mundane tasks and open the door to taking a more strategic role within your organisation.
Technological developments are minimising low-quality labour and creating a need for new demand for skill sets. New technology demands that people work in an intelligent way.
Robotic technology may also reflect. Facility Managers will be gathering data from the users as a feedback that will be used to adjust the environment and the entire facility management services accordingly.
By embracing new technologies and building new competencies, you and your team will be in a better position to advise your organisation on corporate real estate strategies and solutions that can improve the employee experience, enable new operating models, and advance the business.
Trends specific to facility management industry
After a lot of research, surveys and reports it is predicted that Facility Managers will take over the responsibility for running buildings in a smooth way and also taking welfare of the working employee into consideration. It will embellish an environment that is desirable for the employees to work smoothly. Facility Managers are expected to understand core business values and reduce the facility costs by improving the revenue generation, productivity, efficiency and entire frame of the organisation.
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