Customer Services & Relations (30)
85 week ago, 8 min read
116 week ago, 7 min read
A list of factors that determine improvement in call centre performance.
161 week ago, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
163 week ago, 7 min read
182 week ago, 5 min read
Why being customer centric is an attitude and requires the right mindset.
190 week ago, 6 min read
221 week ago, 6 min read
A look at measures that can help brick and mortar stores to increase customer engagement.
224 week ago, 5 min read
A look at why you should leverage SMS to communicate with your customers.
226 week ago, 7 min read
Practical tips to find the most suitable customer care executive for your business.